All our courses can be delivered either to groups or tailored to one on one coaching.
We currently offer the following courses:
Finance for non accountants
An introduction to budgeting
Dealing with difficult people
Time management
Confident Public Speaking
Strategic planning in a day
Managing Staff for the First Time
Train the Trainer
Details of these courses are shown below. If you require any further information, or can't find the course that you were looking for then please don't hesitate to contact us.
All courses can be tailored to an organisation's individual specifications.
Brief overview:
Finance for Non-Financial staff gives you the power to understand your business finances and hold confident discussions about them, without resorting to accountant speak. Management decisions rely heavily on a sound understanding of the financial implications to the business.
This course follows a facilitator led workshop format, with a range of interactive activities, case studies, and models, along with group work, and individual workbook exercises.
The course assumes little or no prior accounting knowledge.
Who should attend:
This course is valuable for non-financial team leaders, supervisors, team members, project managers, small business owners, department heads and others who wish to develop an understanding of finance and financial language.
Benefits:
The aim of this course is make financial management accessible and useful and to demystify accounting and finance so that attendees can understand basic business accounts.
Topics:
Understand basic financial terminology
Show how money works in a business and how it is accounted for
Understand how businesses raise money
Understand key accounting concepts
Explain the difference between profit and cash flow
Understand the composition and contents of a set of financial statements, in particular the balance sheet and profit & loss account.
Brief overview:
Budgeting is perhaps one of the most time-consuming activities undertaken by team leaders and managers. It is imperative that they have a good understanding of how to carry out their budgeting and how it fits within the objectives of their organisation. Budgets are used throughout organisations as part of the planning and control process.
This course follows a facilitator led workshop format, with a range of interactive activities, case studies, and models, along with group work, and individual workbook exercises.
Who should attend:
This course is aimed at those who are already in, or are planning on moving into, a role where a greater understanding of the budgeting process is needed. It is an introductory course.
Benefits:
This is a very practical course and participants will leave with increased confidence to understand what budgets are, how they are used and how to produce a budget.
Topics:
The role of budgeting in the context of the business planning process
The main methods and types of budgeting
The fundamentals of operational and cash budgets
Forecasting techniques
Problems of budgeting in practice .
Brief overview:
This half day training course develops skills for managing and dealing with difficult people and behaviour in a business environment. You will gain insights into what constitutes difficult people, difficult employees, difficult customers and bad behaviour. You will increase your skill and knowledge in managing negative behaviour and ultimately increase your effectiveness in handling those difficult and challenging situations.
Who should attend:
Are you...avoiding conversations you know you ought to have? losing patience with certain people or personality types? having problems giving negative feedback? feeling anxious before a difficult conversation? thinking of what you "should have" said after the conversation is over? wishing you had managed a conversation or an individual differently? having trouble managing customers, colleagues or employees?
Then the Dealing with Difficult People Workshop is designed for you and anyone who has to deal with difficult people or difficult issues.
Benefits:
At this workshop, you will learn techniques and strategies that will allow you to handle difficult conversations and difficult people with skill and confidence. You will be engaged in practical and interactive discussion and exercises that will change the way you see and respond to difficult people and difficult situations.
Topics:
Reasons why people are difficult
Different behaviour styles
Dealing with conflict
Giving feedback.
Brief overview:
This half day Time Management Course will give you the skills to efficiently and effectively manage your time. You will learn to manage your time in a stress free, well organised way.
Who should attend:
Anyone who would like to spend their time achieving what they are supposed to each day.
Benefits:
This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.
Topics:
Work place stress
Balancing your life
Planning tools
Practical tools
Brief overview:
Public speaking is a common source of stress for everyone. Many of us would like to avoid this problem entirely, but this is hard to do. Perhaps it's just a few words in front of your team at work or maybe a large presentation to a new customer. Maybe you have to give a best man's speech or say a few words at an important event.
Making speeches in public or giving professional presentations can leave you with butterflies in your stomach and your legs feeling like jelly. Your mind can become cluttered and confused and your voice can race and somehow not convey the confident assured tone you had planned.
Wouldn't it be nice if, instead of turning to jelly, you could learn to enjoy speaking in public, and most importantly, getting your thoughts across in a calm, assertive and impressive manner?
Benefits:
This course aims to build confidence and skills in the area of public speaking.
Who should attend:
It is often stated that public speaking is the greatest fear of many people – so this course is for them!
Topics:
· Causes of fear
· Dealing with fears
. Preparation of materials
· Clarifying purpose and desired outcomes
· Introductions and closings
· Delivery
· Working with the gear (mics, projectors, lecterns, whiteboards)
Brief overview:
Strategy is about how to we get from where we are to where we want to be.
We are living in a time of unprecedented change and yet the overwhelming proportion of time within many organisations is spent dealing with day to day issues. When planning is undertaken it is generally focused around existing strategies and assumptions.
This course invites the participants to stand back and look at the bigger picture and understand underlying assumptions. The course builds a range of tools that can then be taken away and practically used.
The course, while having an academic grounding is delivered in an approachable, interactive manner and uses everyday language.
Who should attend:
Anyone who has input into the strategic direction of their organisation – regardless of the size of that organisation.
Benefits:
Learn a range of skills and tools that will show how to create a new strategic direction for an organisation in just one day.
Topics:
The Strategic planning model
Assessing the competitive environment
Generating and choosing strategic options
Implementation
Review and control.
Brief overview:
The course provides the essential knowledge and skills that every Supervisor/Team Leader needs for managing people, as well as themselves. It covers the skills for achieving through their team.
Who should attend:
The course is designed for supervisors, team leaders, foremen and similar roles. It is also very relevant for those in small organisations who have taken on staff for the first time. The course is ideally suited to people who are new to the job, are soon to be promoted or as a refresher for those who have been in the role for some time.
Benefits:
On leaving this course you will be able to:
Understand the key principles of supervision/management
Communicate better with work colleagues
Delegate more efficiently and effectively
Motivate and develop your team to continuously improve performance
Be more confident in dealing with difficult situations decisively
Manage your own time better
Topics:
The role of the Supervisor / Manager
Motivation
Communication skills
Delegation
Understanding behaviour at work
Managing Poor Performance / Conflict Management
Time Management
Brief overview:
The ability to train adults is an essential skill. Both one to one coaching and group training must have identifiable objectives, be well structured and include elements of evaluation for it to be truly effective. This course will show you how to produce practical and effective training sessions.
Benefits:
On leaving this course you will be able to:
Conduct a simple training need analysis, design and present one-on-one and one-to-group training sessions, and then evaluate the training delivered.
Who should attend:
This course is aimed at people training others in the workplace. Therefore this course is applicable to:
Anybody wanting to teach / train adults in a work environment
Managers and Supervisors who find themselves in a training role
Existing trainers who want to refresh and add new skills
